Unmanaged
employee conflict is perhaps the largest intangible cost in organizations today,
and probably the least recognized!
It
maybe a new way where companies can reduce cost rather than the standard
practice of downsizing their operation.
It is estimated that over 65% of performance problems result from strained relationships between employees and not due to lack of individual skill or experience!
- “A Survey of Managerial Interests with Respect to
Conflict” by Kenneth W. Thomas and W. H. Schmidt.
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